As we are all learning to adapt to the current situation our community and country is in, and learning how to best prepare for the days ahead, CSD Pools is committed to serving our customers and community, as

well following all laws and guidelines to ensure the health and safety of our employees and customers.

To help answer questions that our current and prospective customers may have, we wanted to share the following information:


Will CSD Pools Inc be open for normal business hours?
Under the 2020 Georgia Shelter In Place Executive Order released on 4/02/2020, as contractors who work outdoors, we are permitted to continue business during normal business hours. We have made accommodations with rotating shifts, maintaining at least a 6 ft of distance both in office and in the field, and continuing to use enhanced sanitation practices in our offices, vehicles, and on job sites.

 

How will on site appointments work?:
New customer appointments will be continued to be scheduled as usual. We value great relationships with our customers, an understand that people want to trust the company they choose for their investment. Prior to the new health guidelines, our typical process involves personal face to face meetings throughout the collaboration of design and the build. We look forward to being able to resume that way of serving our customers when it is safe again to do so. However, at this time we will be requesting that all homeowners meet with our sales team outdoors, maintaining a at least 6’ of distance to help ensure the health safety of our employees. We will also be offering the option of a “zero-contact” appointments to have homeowners grant us access to the backyard for measurements, and we will continue to collaborate with customers through the phone and emails to create your dream pool.

 

Should customers expect delays?
We are pleased to be able to continue to keep our business open and job progress steadily moving forward. Most counties are continuing inspections and allowing electronic permit submissions. We will continue to monitor the counties’ websites for the most up to date information to provide to our customers. However, with the significant impact that COVID-19 has had on individuals and families and businesses, we ask for your understanding and flexibility as we work to accommodate the needs of our customers, employees, and follow updated regulations.

We are excited to get our community ready for swim season, and remember, staying at home is always more fun when you can hang out by the pool!
Please feel free to contact us for an initial appointment or with any further questions by calling us at 770-222-5747 or emailing us at info@csdpools.com We look forward to working with you!